At Ninjeeves, we aim to provide a smooth, secure, and trustworthy checkout experience. To support our customers’ preferences and ensure transaction reliability, we offer a variety of widely accepted payment methods.
1. Accepted Payment Methods
We currently accept the following forms of payment:
PayPal (Recommended)
Visa
Mastercard
American Express
Discover
JCB
Diners Club
Shop Pay
Apple Pay
Google Pay
We may introduce additional payment options in the future to enhance convenience and accessibility.
2. Why We Recommend PayPal
PayPal is our preferred and recommended payment method due to its security, speed, and ease of dispute resolution. Key benefits include:
No need to share credit card details at checkout
Enhanced fraud detection and buyer protection
Faster refund and return processing
Secure handling of sensitive financial information
Customers may choose to pay using existing PayPal balances, connected bank accounts, or linked cards.
3. Payment Authorization & Verification
Orders are subject to payment authorization and verification to prevent fraudulent activity. If any issues arise with the payment process, our Support Team may request additional information or provide instructions to resolve the issue.
4. Currency & Billing
All transactions on Ninjeeves are processed in USD unless otherwise stated at checkout. The customer is responsible for any currency conversion fees or international banking charges imposed by their financial institution.
5. Payment Security
We take payment security seriously. All card transactions are encrypted and processed through PCI-compliant partners. Ninjeeves does not store full credit card information on our servers.
6. Failed or Declined Payments
If a transaction is declined or fails to process, the order will not be completed. Customers may retry payment using an alternative method. If assistance is needed, our Support Team is available to help troubleshoot issues related to checkout or payment verification.
7. Refunds for Returned or Canceled Orders
Refunds are issued to the original form of payment used during checkout. For customers using PayPal, refunds typically process faster due to PayPal’s expedited clearing times.
Refund timelines may vary depending on financial institutions and are further detailed in our Return & Refund Policy.
8. Unauthorized Transactions
If you believe an unauthorized charge or fraudulent activity has occurred, please notify us immediately at:
support@ninjeeves.com
We also recommend contacting your payment provider directly to dispute the transaction and safeguard your account.
9. Customer Support
For questions regarding payments, refunds, verification, or checkout issues, our Support Team is available to assist. We are committed to providing flexible payment solutions while maintaining a secure shopping environment.