Privacy Policy

Privacy Policy – ninjeeves.com

1. Introduction
Ninjeeves LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when and why we share it, and your rights regarding that information.

2. Information We Collect
We collect information you provide directly and information collected automatically:

a. Information You Provide Directly:

• Contact details: name, email, phone number, shipping and billing address

• Account information: username, password, order history

• Payment information: payment card or third-party payment tokens (we do not store full card numbers; payment processors handle card data)

• Customer service communications and feedback

• Marketing preferences and consents

b. Information Collected Automatically:

• Technical data: IP address, device identifiers, browser and operating system, referral/exit pages, pages visited, timestamps

• Cookies and similar tracking technologies (see Section 8)

• Usage data: products viewed, searches, and purchase behavior

3. How We Use Your Information
We use personal information to:

• Process and fulfill orders, manage returns/refunds, and provide customer support

• Process payments and prevent fraud

• Personalize and improve our services, product recommendations, and marketing

• Send administrative messages (order confirmations, shipping notifications)

• Comply with legal obligations and protect our rights

• Conduct analytics and measure advertising effectiveness

4. Legal Bases for Processing (Where Applicable)
For users in certain jurisdictions (e.g., EU), we rely on legal bases including:

• Performance of a contract

• Legitimate interests (e.g., fraud prevention, product improvement)

• Consent (for marketing and cookies)

• Legal compliance

5. Sharing & Disclosure of Personal Information
We may share personal data with:

• Service providers performing services on our behalf (payment processors, shipping carriers, hosting providers, email/marketing platforms)

• Third-party advertising and analytics providers

• Law enforcement, regulators, or other parties as required by law

• In connection with a business transaction (sale, merger, or reorganization)

We require service providers to use personal data only to provide contracted services and to implement reasonable security measures.

6. “Do Not Sell / Share My Personal Information” (California / CCPA)
If you are a California resident, you have the right to opt out of the sale or sharing of personal information. To exercise this right, contact us at support@ninjeeves.com.

7. Your Rights

• California residents (CCPA/CPRA): Know, delete, or opt out of the sale/sharing of personal information.

• EU / EEA individuals (GDPR): Access, correct, delete, restrict, or object to processing; request portability; withdraw consent; lodge a complaint with a supervisory authority.

To exercise any rights, contact us at support@ninjeeves.com and provide information to verify your identity.

8. Cookies & Tracking Technologies
We use cookies and similar technologies to operate the website, remember preferences, provide functionality, and analyze traffic. For targeted advertising and analytics, we and our partners may use tracking technologies. You can manage cookies through your browser settings.

9. Third-Party Links & Services
Our Website may contain links or integrate third-party services (social media, analytics, advertising). These third parties have their own privacy policies and may collect data independently. We are not responsible for their practices.

10. Data Security & Retention
We implement reasonable safeguards to protect personal information. While no system is fully secure, we follow applicable laws regarding breaches. Personal data is retained only as long as necessary to provide services and comply with legal obligations.

11. Children’s Privacy (COPPA)
Our services are not intended for children under 13. We do not knowingly collect personal information from children without parental consent. If we learn that such information has been collected, we will delete it.

12. International Transfers
If you are outside the U.S., your information may be transferred to and processed in the United States or other countries where our service providers operate. Appropriate safeguards are implemented.

13. Changes to This Privacy Policy
We may update this policy from time to time. Material changes will be posted with a new effective date. Continued use of the Website constitutes acceptance of the updated policy.

14. Contact Us
If you have questions or concerns regarding this Privacy Policy, contact us at:

📧 support@ninjeeves.com
🏢 Ninjeeves LLC
📍 3340 NE 190th St, Apt 308, Miami, FL 33180, United States
🌐 ninjeeves.com