Terms of Service

Welcome to Ninjeeves. These Terms of Service (“Terms”) govern your access to and use of our website and any purchases made through it. By accessing or using our site, you agree to be bound by these Terms, along with our Privacy Policy, Return Policy, and other applicable store policies.

If you do not agree with any part of these Terms, you must not use our website or services.

1. Definitions

For purposes of these Terms:

• “Website” refers to the Ninjeeves online store and associated pages.

• “We,” “Us,” and “Our” refer to Ninjeeves.

• “User” or “You” refers to any person accessing or using the Website.

• “Products” refers to items offered for sale through the Website.

2. Eligibility

By using our Website, you represent that you are at least the age of majority in your jurisdiction or have parental permission to do so. You must be legally authorized to enter contracts and make purchases.

3. Use of the Website

You agree to use the Website only for lawful purposes and in compliance with these Terms. You must not:

• Interfere with site operation or security

• Attempt unauthorized access to systems or data

• Use bots, scrapers, or automated tools without consent

• Engage in fraudulent, misleading, or abusive conduct

4. Product Information & Availability

We make every effort to provide accurate product details including sizing, colors, descriptions, and pricing. However, we do not guarantee that all information is error-free or complete. Product availability, pricing, and descriptions may change without notice.

We reserve the right to discontinue or limit product quantities at any time.

5. Pricing & Payment

Prices displayed are in U.S. dollars unless stated otherwise. Taxes and shipping fees may apply. By purchasing through the Website, you agree to provide accurate billing and payment information.

All payments must be authorized and are subject to validation by financial institutions and payment processors. We reserve the right to refuse or cancel orders for suspicious activity, errors, or non-payment.

6. Shipping & Delivery

Shipping and delivery timelines are estimates and not guaranteed. Once orders are handed to carriers, delays may occur due to weather, carrier volume, or unforeseen conditions beyond our control.

Detailed shipping terms are provided in our Shipping Policy.

7. Order Acceptance & Refusal

An order confirmation email does not constitute acceptance. We reserve the right to accept, refuse, or cancel any order for reasons including:

• Product unavailability

• Pricing or typographical errors

• Suspected fraudulent activity

• Incorrect shipping information

• Non-compliance with these Terms

If payment has been processed for a canceled order, a full refund will be issued.

8. Return & Refunds

Returns are accepted within the time period and conditions specified in our Return Policy. Refunds are processed to the original form of payment after inspection and approval.

Please refer to our Return Policy for complete details.

9. User Accounts

Users may create accounts to streamline checkout and order tracking. You are responsible for maintaining account confidentiality and restricting access to login credentials.

Any unauthorized use of your account must be reported immediately.

10. Intellectual Property

All content on the Website — including trademarks, logos, product images, text, graphics, and media — is the property of Ninjeeves or licensed parties and protected under applicable intellectual property laws.

Unauthorized reproduction, distribution, or commercial use is prohibited.

11. Third-Party Services & Links

The Website may contain links to third-party platforms or services. Ninjeeves does not endorse or control these parties and is not responsible for their content, policies, or practices.

Users are responsible for reviewing applicable third-party terms and conditions.

12. Disclaimer of Warranties

The Website and all content are provided “as is” without warranties of any kind. To the maximum extent permitted by law, we disclaim all express, implied, or statutory warranties including merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the fullest extent permitted by law, Ninjeeves shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising from:

• Website use or access issues

• Product purchases or delivery delays

• Unauthorized account access

• Data loss or business interruption

• Reliance on website information

14. Indemnification

You agree to hold harmless and indemnify Ninjeeves from all claims, damages, losses, liabilities, or expenses arising out of your Website use or breach of these Terms.

15. Termination

We may suspend or terminate access to the Website without prior notice for violations of these Terms, fraudulent behavior, or unlawful activity.

16. Governing Law

These Terms shall be governed by and interpreted under the laws of the State in which our business is registered, without regard to conflict of law principles.

17. Changes to These Terms

We may update or amend these Terms at any time. The “Last Updated” date reflects the most recent revision. Continued Website use constitutes acceptance of updated Terms.

18. Contact Information

For questions regarding these Terms or any related policies, contact our support team at:

Email: support@ninjeeves.com